Standard Warranty

GENERAL WARRANTY ON NEW WORK

FIVE (5) YEAR ON PARTS (EXCEPTIONS BELOW) AND LABOR, EXCEPT FOR VANDALISM, ACTS OF NATURE, OR NEGLIGENCE. ATLAS SIGNS IS PROUD TO EXTEND UP TO 10 YEAR WARRANTY ON NEW LED ELECTRONIC EQUIPMENT. RESTRICTIONS APPLY- CONTACT YOUR SALES REPRESENTATIVE FOR MORE INFORMATION.

ALL WARRANTIES VOID FOR NON-PAYMENT
ELECTRICAL COMPONENTS (MANUFACTURERS WARRANTY)
BALLASTS AND TRANSFORMERS ARE WARRANTIED BY THE MANUFACTURER
FOR A PERIOD OF FIVE (5) YEAR FROM THE DATE OF INSTALLATION.
ANY LABOR INCURRED AFTER THE FIFTH (5) YEAR IS ADDITIONAL.

ELECTRICAL SERVICE

WHEN COMPLETELY RE-CONDITIONED, THERE IS A ONE YEAR (1) YEAR WARRANTY. WHEN BASIC REPAIRS ARE MADE, ANY PROBLEMS MUST BE REPORTED WITHIN SEVENTY-TWO HOURS. IF A PROBLEM IS DIFFERENT THAN WHAT WAS PREVIOUSLY REPAIRED, ATLAS WILL STOP AND NOTIFY CUSTOMER OF THE COST.

FLEXIBLE FACES

WHEN TENSIONED SECURELY, WARRANTY IS FOR FIVE (5) YEARS AGAINST CRACKING, EXCESSIVE FADING, OR MILDEW STAINING TO THE EXTENT THAT THE SIGN FACE(S) BECOMES INEFFECTIVE WHEN VIEWED AT A NORMAL DISTANCE. NOTE: FOUR COLOR PROCESSED FACES ONLY CARRY A TWO (2) YEAR MANUFACTURER’S WARRANTY.

THE ONLY WARRANTY GIVEN IS THAT OF THE MANUFACTURER OF THE COMPONENT.

BULBS, LAMPS, AND ANY OTHER PARTS

THE ONLY WARRANTY GIVEN IS THAT OF THE MANUFACTURER.

DAKTRONICS LED MESSAGE CENTERS- (5) YEAR PARTS + (1) YEAR LABOR. EXTENDED WARRANTIES AVAILABLE FOR PURCHASE. ASK YOUR SALES REPRESENTATIVE TODAY ABOUT OUR COMPREHENSIVE EXTENDED WARRANTIES.

DAKTRONICS DIRECTLY HANDLES ANY AND ALL SERVICE OR REPAIR ON THE LED OF YOUR NEW SIGNAGE.

FOR DAKTRONICS CUSTOMER SERVICE CONTACT: 1-800-325-8766

NOTE: THIS IS A MANUFACTURERS’ WARRANTY THAT ATLAS SIGN PASSES ON TO THE END USER. LABOR RATES APPLY AFTER EXPIRATION OF THE ONE (1) YEAR WARRANTY.

VINYL FILM DECORATIONS (MANUFACTURERS WARRANTY)

NOTE: THIS IS A MANUFACTURERS’ WARRANTY THAT ATLAS SIGN PASSES ON TO THE END USER. LABOR RATES APPLY AFTER EXPIRATION OF THE ONE (1) YEAR WARRANTY.

REFLECTIVE- THREE (3) YEARS
TRANSLUCENT- SEVEN (7) YEARS
HIGH PERFORMANCE- SEVEN (7) YEARS
INTERMEDIATE- THREE (3) YEARS

NON-LISTED ITEMS

ON ANY NON-LISTED ITEM, ATLAS SIGN WILL ONLY EXTEND THE MANUFACTURER’S WARRANTY. NO OTHER WARRANTY IS EXPRESSED OR IMPLIED. THIS WARRANTY SUPERCEDES ALL VERBAL AND WRITTEN AGREEMENTS.

SIGNS NOT INSTALLED BY ATLAS MUST HAVE ANY DEFECTIVE PARTS SHIPPED TO OUR OFFICE, AND ATLAS SIGN WILL SHIP REPLACEMENT(S) BACK AT OUR COST.